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Enrollment Guide for VTN Class 3 Consumer Certificates

Congratulations! You are about to become the proud owner of a Digital Signature Certificate issued by SafeScrypt Ltd., India's first Licensed Certifying Authority, under the aegis of the Indian IT Act 2000.

VTN Class 3 Consumer Certificates enjoy global interoperability as they are recognized as valid Certificates by any installed browser around the world. These Certificates form a part of the VeriSign Trust Network.

You are strongly encouraged to read the contents of this Enrolment Guide before proceeding.
   
  The process of enrollment consists of three stages:

Stage 1: Acquire a Token Redemption Number:  Buy Now! Click here to obtain a Token redemption number. In the first step of the enrollment, you will have to enter your billing information. You have to provide your Token redemption number in this billing information column.

Stage 2: Online Enrollment Procedure: where you visit the specified SafeScrypt website, fill in the relevant details and have your public-private key pair generated. During this process, the public key is sent to SafeScrypt for creation of the certificate. 

Stage 3: Post Enrollment Requirements – Validation of Certificate Applicant: After you complete the enrolment, you will need to submit the following documentation. These documents will enable SafeScrypt's validation agents to validate your enrollment request for the Digital ID.
   
 
  Banker Attested Letter - SafeScrypt requires this letter for validating your identity prior to issuing the Digital Certificate.

Three Forms of ID's - You have to provide three (3) forms of identifications to the Banker, in order to complete the attestation. The detailed list is given below.
   
  Validation of Certificate Applicant: It is very important to validate the credentials of the Certificate Applicant because this Certificate provides the highest levels of trust, which other entities will rely on to interact and transact with you electronically. In other words, this certificate would be your digital identity.

The authentication process requires you, the Certificate Applicant to personally present yourself before a trusted third-party. You will be identified on the basis of the forms of identity you present to the trusted third-party.

SafeScrypt's authentication procedures recognize your banker as the trusted third-party performing the authentication function. Your banker is the branch manager of the bank where you hold a valid bank account. The banker may also be another employee of the same bank, of a grade equal to or higher than that of the branch manager. The forms of identity you may present to the banker are listed out later in this document.
   
 
   
 
Enrolment pre-requisites

Before you commence the enrolment process, please be aware of the following.
   
 
  1.   System requirements:

Browser Version: SafeScrypt supports the following browser versions for Digital Certificate enrolment
  • Internet Explorer – Versions 5.5, 6.0 with 128 bit cipher strength and JavaScript enabled
  • Netscape Navigator – Versions 4.7x, 4.8
Operating System: SafeScrypt recommends use of the following operating systems only
  • Windows 2000 2nd edition
  • Windows ME
  • Windows NT 4.0 with Service Pack 6a
  • Windows XP
   
  2.  Challenge Phrase: During the enrolment, you will be required to provide a challenge phrase, which is a pass phrase. You will need to remember this phrase when your certificate needs to be renewed, replaced or revoked. If needed, write down this phrase and store it in a secure location.
SafeScrypt does not have access to your challenge phrase and you are solely responsible for the management of the same. However, if you have forgotten your challenge phrase, and you need help, you can contact the SafeScrypt Customer Support team at consumerid_support@safescrypt.com.
   
  3.   Computer: By default, your Private Key is generated and stored in the browser you use do the enrolment with i.e. Internet Explorer or Netscape (unless you use a smart card or USB token).

Therefore, please remember to pick up your certificate using the same browser and computer you used to do the enrolment.
   
  Stage 2 – Online Enrolment Procedure

You can begin your enrolment process at this URL:https://digitalid.safescrypt.com/class3/digitalidCenter.htm


Step1: Submit your Payment Information – You can select any one of the payment options listed here.
   
 
  • Token Redemption Number
   Please enter the token number correctly.

The token number is case and space sensitive, which means that you will need to enter it exactly as it is given to you. Ensure that you do not leave any blank spaces.

If you make a mistake while entering the token number, your enrolment will not be submitted.
     
  • Credit Card
   Please enter valid credit card information.

If your credit card information is wrong, your enrolment will not be submitted.
   
  * Availability of payment options to a subscriber will be at the sole discretion of SafeScrypt Ltd.
   
 
Enter Payment Information

 For any queries regarding how to obtain token redemption number or how to use it, contact Order Processing Cell at consumerid_support@safescrypt.com .

Obtain your Token Redemption Number online

          Click Here to Buy Now
Paste Your Token Redemption No **    (required)           
 
   
  Step 2: Submit information about yourself – Please submit the following information about yourself. Please remember that this information must be accurate, as it will be displayed in your Digital Certificate.
  • First and last name in full. No abbreviations are permitted (Mandatory)
  • E-mail address (Mandatory)
  • Permanent Address with PIN Code
  • Date of Birth
  • Telephone no.(mobile numbers not allowed)
  • City, State, Country
   
  Step 3: Challenge Phrase - Next, you must provide a "challenge phrase". You will require this pass-phrase when you want to renew, replace or revoke your certificate. SafeScrypt does not have access to your challenge phrase, and it is your responsibility to safeguard this pass-phrase.

Note: In the event you forget your pass-phrase, and you want your certificate to be revoked, you can contact our Customer Support team for the "Revocation Letter" template. You need to fill in the required information and courier the completed letter to us at the earliest.
   
  Step 4: Cryptographic Service Provider (CSP)

Internet Explorer (IE) browser users must select the Microsoft Enhanced Cryptographic Provider option from the drop-down list box. Remember, this option generates and stores your Private Key in the IE browser itself.

If you have a smart card or USB token to store your Digital Certificate, select the Datakey RSA CSP from the drop-down list box.

NOTE: If your IE CSP options do not include the Microsoft Enhanced Cryptographic Provider, then you must update your browser with the appropriate service packs from the Microsoft Windows Update site (these are free updates) before you continue with the enrolment. If the Datakey RSA CSP option is not available, you must install the Datakey RSA drivers that come along with the smartcard or USB token.

Only these CSP's will give you Private Keys that are 1024 bits in length. The Indian IT Act 2000 specifies that Digital Signatures will be awarded legal recognition only if they are created with Private Keys that are 1024 bits in length.
   
  Netscape browser users must select the length of the Key Pairs to be generated. Select the 1024 (Medium Grade) option. The Indian IT Act 2000 specifies that Digital Signatures will be awarded legal recognition only if they are created with Private Keys that are 1024 bits in length.

Generally speaking, the longer the keys, the more secure will be the encrypted communication.
   
  Step 5: Read the Subscriber Agreement and click the "Accept" button. This will submit your registration information to SafeScrypt.

Note: As your enrolment is getting submitted, the Web page will display a few popup windows that tell you that your Key-Pair is getting generated and will be stored in the certificate store you selected (i.e. IE, Netscape or I-Key). Please select “Yes” or “Accept” or “OK”, wherever you are prompted to do so.

Stage 3 – Post-Enrolment Requirements

Once you complete the online enrolment, you will need to send the below mentioned documents to SafeScrypt. These documents enable SafeScrypt to validate your application for the Digital Certificate.
   
  Documents to be submitted - You must submit the following documents. These documents enable SafeScrypt to validate your application for the Digital Certificate.
   
 
 

1.    Banker Attested Letter - SafeScrypt requires this letter for validating your identity prior to issuing the Digital Certificate.

You must present yourself to your banker who will perform the "persona-verification" function. The banker will attest your name, signature and photograph based on the records with the bank and will declare the same in the Banker Attested Letter.

The format of the Banker Attested Letter may be downloaded from http://www.safescrypt.com/support/balconsumerid.doc

You must:

1.   Complete the form as per the instructions given.

2.   Have your banker attest the letter

3.  Submit all documentation to SafeScrypt either through the SafeScrypt authorized agents or by courier to the postal address given below.

Your Name, E-mail id and Address that you enter in this letter must be exactly as you have provided in the online enrolment. If these details do not match or if the details are found to be false, we will not be able to complete the validation and your certificate will not be issued.

Who is the Banker?

Your Banker is the Branch Manager of the bank where you hold a valid bank account. The Banker may also be any other employee of the same bank of the same or higher grade.

2.     Three Forms of ID's - You have to provide three (3) forms of identifications to the Banker, in order to complete the attestation.

They must be in the following format:
a) 1 widely-recognized, government-issued Photo ID such as a Driver's License or Passport
b) 2 different types of identification (photo not required) such as a valid national credit card, government-issued ID (voter-id card), employee ID, utility or tax bill, or insurance card.

The type of valid ID's that the banker may use to identify the individual can be one or more of the following, and must preferably be a photo-ID:
* Driving license
* Passport
* Photo credit card
* Voter ID card
* PAN card
* Employee ID in the case of a public sector or government employee

You must:

1.  Make a copy of each of the 3 forms of ID's

2.   T he Banker is required to examine the three forms of IDs presented to him and has to enter the details of the same on the Banker Attested Letter.

3.  Submit all documentation to SafeScrypt either through the SafeScrypt authorized agents or by courier to the postal address given below.

 
   
  Certificate Issuance - SafeScrypt will begin the validation process after the Validation Team has received all the duly completed documents.

If there is any discrepancy in the information received by way of the online enrolment and the documents you submitted, SafeScrypt will send you an e-mail with the instructions to either re-enroll with the correct details or to submit corrected documents. The validation will resume only after the correct information has been received.

Once the validation process is completed, SafeScrypt will issue the Digital Certificate. You will receive an E-mail with a URL, a PIN number and the instructions to pick up your Digital Certificate.

Note: Please remember to pick up the Digital Certificate using the same computer and browser that were used to enroll for the Digital Certificate.

You can send your documentation to us either through the SafeScrypt Authorized Agents or by courier to the following address:

SafeScrypt Customer Support
SafeScrypt Ltd.
667-668 Keshava Towers
11th Main
Jayanagar 4th Block
Bangalore – 560011
India



Phone No: +91-80-26555104
Fax: +91-80-26555300
E-mail: consumerid_support@safescrypt.com
   
 
   
 
 
 
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